💧 Built specifically for water cart hire operators

Stop running your fleet
from a WhatsApp group.

Depot is end-to-end hire management built for water cart operators — quotes, agreements, fleet assignment, operator scheduling, and a customer portal. All connected.

No lock-in. No enterprise pricing. Built for 4–10 cart operations.

3+ phone calls per booking before the cart even leaves the depot
$0 recovered from damage disputes with no photos and no signed agreement
1 in 3 enquiries arrive outside business hours and go unanswered
100% of double-bookings trace back to a spreadsheet someone forgot to update
The reality

Running a fleet on gut feel
is a liability, not a strategy.

Most operators are managing six-figure assets from a combination of a group chat, a spreadsheet, and a good memory. It works — right up until it doesn't.

📞

Quoting is a phone game you can't always win

Customer calls, you jot notes, calculate delivery manually, call back with a price. If you're on a job, driving, or it's Saturday morning, someone else answers first. The job is gone before you've checked the diary.

"I missed three jobs in a month while I was on site. By the time I rang back, they'd already booked someone else."
📋

A Word doc hire agreement isn't protection

A generic form emailed to a customer who signs it "when they get a chance." No record of when. No photos of what left the depot. When damage comes back disputed, you're arguing from memory against a customer who's very sure it was already like that.

"The customer swore the tyre was cracked before delivery. We had no photos. We wore the cost."
📅

Fleet visibility is a whiteboard and a prayer

Which cart is free next Tuesday? Is WC3 back in time for the council job on Thursday? If the answer requires a call to the driver or a scroll through a thread, you don't have a system — you have a dependency on one person's memory.

"We had two jobs booked for the same cart on the same day. One customer had already organised site access and a crew."
💸

Stand-downs and extensions eat margin silently

Customer calls to say it rained Tuesday and they didn't use the cart. What do you credit? Is that cart now free? Does it affect the next booking? The mental load is constant and the paper trail is nonexistent.

"I just gave them a day's credit to move on. I had no idea if it was right. I still don't."
The workflow

From enquiry to return —
without the back-and-forth.

Depot follows your existing process. You don't change how you work — you just stop doing it manually.

1

Customer submits a quote request online

Cart size, hire type, dates, delivery address, standpipe — all captured in a structured form. Distance to depot is calculated automatically via Google Maps. Quote is generated and emailed to the customer. No phone call required. Jobs arriving after hours get a quote, not a missed call.

Auto-quoted or flagged for your review — you stay in control
2

Hire agreement sent and signed digitally

Issue the hire agreement through SignWell directly from the booking. Customer signs on their phone. You're notified the moment it's done. Deposit and bond are tracked against the booking automatically. The paper trail starts before the cart moves.

No chasing. No "I'll sign it when I'm back in the office."
3

Assign cart and operator in one place

Fleet view shows exactly which carts are free for the requested dates. Assign the asset with a click — no spreadsheet, no group chat. For wet hire, assign a licensed operator and they're automatically emailed the job details. No double-bookings. No calls to the yard.

Full fleet visibility before you commit to anything
4

Customer self-serves during the hire

Customers log into a branded portal to view their booking status, request stand-down days, request extensions, and report issues — with photos. You get notified. Nothing requires manual intervention unless you need to approve it.

Cuts inbound calls during active hires significantly
5

Return scheduled, bond resolved, record complete

Schedule collection from the admin panel — customer gets an email with time and details. Return is logged. Damage instances are reviewed with photos. Bond is released or partially withheld. Every booking ends with a complete, timestamped record from first enquiry to final return.

A paper trail that actually holds up if something goes wrong
What's included

Everything a water cart
operation actually needs.

Not generic hire software jammed into the wrong shape. Depot was built from scratch for water cart operations — dry hire, wet hire, standpipes, and all.

Without Depot
  • Quote requests through missed calls and texts
  • Hire rates calculated from memory or an old spreadsheet
  • Word doc agreements emailed and forgotten
  • Fleet tracked on a whiteboard or a shared calendar
  • Operator assigned via WhatsApp, confirmed by gut feel
  • Stand-down credits handled per customer, inconsistently
  • Damage disputes with no evidence
  • Customers calling you to ask where their cart is
With Depot
  • Structured quote form, auto-calculated, emailed instantly
  • Hire rates pulled from your rate card, overrideable per job
  • Digital agreements via SignWell — signed, timestamped, filed
  • Live fleet calendar — availability confirmed before commit
  • Operator assigned in one click, notified automatically
  • Stand-down day requests logged, credited correctly, tracked
  • Damage reported with photos, reviewed with full history
  • Customer portal with live booking status and documents
Quoting & Agreements
  • Online quote form with address autocomplete
  • Auto-calculated delivery distance and cost
  • Dry and wet hire pricing with separate bond structures
  • Itemised quote emails with PDF download
  • Admin quote editor with full rate overrides
  • SignWell hire agreement integration
  • Deposit and bond tracking per booking
  • 7-day quote expiry with tracking
Fleet & Operations
  • Real-time fleet availability across all bookings
  • Cart and standpipe assignment per booking
  • Wet hire operator assignment with auto-notification
  • Stand-down day logging and credit calculation
  • Extension request approval workflow
  • Damage tracking with photo evidence and bond linkage
  • Asset status management — available, maintenance, retired
  • Multi-cart booking support
Customer Portal
  • Passwordless magic-link login — no app to install
  • Live booking status and timeline
  • Quote PDF download
  • Stand-down day requests (with approval gate)
  • Hire extension requests
  • Issue and damage reporting with photo upload
  • Automated email at every status change
  • Full booking history across all hires
⚙️

Why not just use generic plant hire software?

Platforms like StayOnHire or HirePOS are built for broad equipment rental — not the specifics of water cart operations. Stand-down days, standpipe permits, wet hire operator licensing, dust suppression bookings, rain-day credits — none of that is in the box. Depot is. There's no configuration phase where you're forcing the wrong tool into shape.

Real talk

We've heard every reason
not to change.

Most of them are fair. Here's the honest version of each one.

"My spreadsheet works fine. Why fix what isn't broken?

A spreadsheet doesn't break — it fails quietly. It works fine until someone updates the wrong cell, the driver checks last week's version, or a damage dispute puts you back at a document with no audit trail. The failure only becomes visible at the worst possible moment.

"My customers prefer to call me directly.

Most still will for complex jobs — that's fine. Depot captures the enquiries that come in after hours, on weekends, or from project managers who won't wait on hold. It doesn't replace the relationship. It handles the admin around it so the calls you do take are worth having.

"I'm not a tech person. I'll spend more time figuring it out than it saves.

It runs in a browser. If you can log into Xero or book accommodation online, you can use Depot. There's no configuration phase — setup is handled as part of onboarding. You see a working system with your rates and your fleet before you ever log in solo.

"I've been burned by software that promised the world and delivered nothing.

That's exactly why there's a live demo you can poke around in before any conversation happens. Not a slideshow. Not a feature list. An actual working system. Book a session and we'll run it against your real setup — your cart sizes, your rates, your hire types. Then you decide.

Who it's built for

Right size. Right fit.

Depot is designed for operators who've outgrown ad-hoc admin but don't need enterprise complexity or a six-month implementation.

Fleet operator

4–10 carts, growing fast

You've got multiple carts, sometimes multiple jobs running simultaneously, and the coordination is starting to crack. You need visibility without hiring a full-time admin person.

  • Full fleet availability before confirming any booking
  • Customers get a portal, not your personal mobile
  • Damage documented from delivery — bond recovery protected
  • After-hours enquiries answered automatically
Civil & construction hire

Dust suppression contracts and site work

Your customers are project managers, site supervisors, and procurement teams. They expect documentation, compliance records, and a fast turnaround. Your admin needs to match that standard.

  • Signed agreements before the cart leaves the depot
  • Digital record of every delivery, extension, and return
  • Quote turnaround that doesn't rely on someone answering the phone
  • Damage reporting with photos your insurance team will actually accept
Pricing

Priced to make sense
for your fleet size.

One job won from an after-hours enquiry that would have gone unanswered typically covers the cost of a month. Pricing is based on fleet size — not per-user seats or per-booking commissions. Book a demo and we'll put together a number that works for your volume.

  • Full platform — no features locked behind higher tiers
  • Onboarding and initial setup included
  • Priced per fleet, not per user or per booking
  • No lock-in contracts
  • Direct support — not a ticket queue
Let's talk about your setup

No hard sell. No pricing bait-and-switch. A straight conversation about whether it's the right fit.

Book a demo

See it running on
your actual operation.

30 minutes. No slides. Just the platform, your numbers, and honest answers about whether it's the right fit for your fleet.

Luke will be in touch within one business day. No sales sequence. No spam. Just a direct reply.